Taking care of business.

Black Mountain has been our HR provider for the past three years, and I must say, we are delighted with the services they’ve provided. Their team has consistently demonstrated professionalism, expertise, and a genuine commitment to supporting our HR needs. From managing employee relations to ensuring compliance with relevant regulations, they have been a reliable and invaluable partner to our organisation.

We highly recommend Black Mountain to any company seeking a dependable and knowledgeable HR service provider. Their dedication to excellence and client satisfaction is truly commendable.

Thank you once again for the excellent support.

Sean Brookes

Madison Cairn

We have partnered with Black Mountain HK for nearly a decade. The payroll contacts assigned to us, Tracy Chou and Louisa Cheung, bring deep expertise and consistently deliver reliable, high‑quality work. What sets them apart is their proactive approach—offering thoughtful advice and sharing best practices that help us stay ahead. It feels less like working with a vendor and more like having trusted colleagues who genuinely care about our success.

Herwani

Schroders

Black Mountain have been instrumental in our expansion and growth outside our home country. Acting fast, professionally, and as a partner for us when it comes to employment matters and recruitment in new markets. I highly recommend their tailored, flexible services. As a scale-up business it is an important partnership to de-risk employment matters.

Black Mountain has been a great partner for our HR outsourcing. They make things easy, communicate clearly, and give us confidence that everything is handled properly. I’d recommend them to any organisation looking for dependable HR support.

Sam Cahill

Peel

With our subsidiary being in Hong Kong and me and the parent company being UK based, it really helps to have a very professional and helpful service in Hong Kong to help me deal with things I just don’t come across in the UK.

As an international organisation with limited in-house expertise on UK employment matters, we rely on trusted external partners to guide us. Working with you and your team has been an excellent experience your responsiveness, professionalism, and clear, tailored advice have been invaluable. We truly appreciate the high quality of support you consistently provide.

Caroline Van Roessel

FIA

Stephanie Slade is an excellent HR Business Partner, who has a tremendous understanding of the complexities that arise when servicing both large and small workforces and handling the unique challenges that a human resource professional faces on a daily basis. She is excellent to work with and an asset to Black Mountain HR.

The team that we work with at Black Mountain are extremely knowledgable, technical, professional and a pleasure to work with!

I am extremely satisfied working with Pen Cheung and Eva Chen. They have been super helpful and very responsive to my questions and problem-solving. They have always responded with a positive attitude and good cheer, and I have thoroughly enjoyed working with them and commend them very highly.

We have been utilising the services of BMEB for the last two months and have found them to always provide a thoughtful, detailed service that prioritises getting the optimum value for our business and an open channel of communication. Our Consultant, Adam Riley has been incredibly diligent in exploring our existing benefits and suggesting alternatives where necessary.

Gary Chan’s quick response and initiative in helping me with my firm’s Employee Benefit matters have been truly impeccable. The high quality of work and service is well and truly appreciated! Working with BlackMountain and Gary has been a very wonderful experience.

After a year in a challenging acquisition/change setting, managing a global team with very little HR support of any kind, we enlisted the help of Black Mountain HR. The difference was immediate and huge for both managers and employees. Black Mountain is able – via their dedicated and localised UK/US team of HR professionals – to give location-specific support and advice whenever needed. We also built up great relationships with our HR partners and came to look on them more as expert internal colleagues than as an outsourced solution.

Gary Chan is amazing to work with, I can always rely on him. Great service and responsiveness!

Caleb Roberts Insurance opted to use an external HR team in 2022 and it’s been a great decision.  As an SME business with 70 staff, it’s allowed us to have dedicated HR resource, which in turn has provided a professional approach to managing every aspect, from appraisals to payroll. We also have access to senior people at Black Mountain when more challenging subjects arise, allowing management at Caleb Roberts to focus on developing our business.

Andrew Brock

Caleb Roberts

Black Mountain Group has served as our partner for payroll, benefits and anything other area we have had questions for our local office in HK. We are extremely comfortable discussing any topic with them and relying on their expertise. Truly a stroke of luck when we discovered Black Mountain over 10 years ago!

I can highly recommend Black Mountain services to any organisation – the Team are very efficient, supportive, and professional in the manner in which all services are carried out.

Teresa Hatton

Tower Hotel Management

Black Mountain have been our trusted Health & Safety and HR advisors for several years, and their support has been invaluable to our business. Their quick response times, practical guidance, and consistently reliable advice have given us complete peace of mind. Nick, in particular, has been an exceptional source of knowledge, and his expertise has helped us navigate numerous situations with confidence.

The entire team at Black Mountain are friendly, professional, and always willing to go the extra mile. Knowing that a group of knowledgeable advisors is looking after our compliance and HR needs allows us to focus on other important areas of our business. We would not hesitate to recommend Black Mountain to any company looking for dependable, expert support.

Marta MacFarlane

Worting House

Black Mountain is a great HR partner! The team is professional and very supportive when it comes to meeting our HR needs – especially on HR Dos and Don’ts in Hong Kong.

Most importantly, the team will go the extra mile to provide and advice solutions for us in a timely manner – which is greatly appreciated.  

The staff at Black Mountain have always been very conscientious, detail-oriented, and helpful in all aspects of HR, insurance, and other matters like accountancy. It’s rare to find a group of people who you can treat like colleagues who are only a call, email, or message away but really feel part of your team.Experts at what they do. They are full of advice and are very happy to talk you through all scenarios or issues you may have.

Benson

Capture Limited

We have been working with Black Mountain for many years with great pleasure. They have great knowledge and are always on top of handling payroll and HR assistance on several fields. Working with designated contacts is very pleasant and very efficient. We are happy we teamed up with Black Mountain and definitely recommend them.